Billing & Refunds

Current list price for Pro is approximately $49 USD per month for about 2 million tokens and 10 API requests per minute, unless the pricing page or checkout states otherwise. Taxes may apply. Prices may change with notice for subsequent billing cycles.

New Pro subscriptions currently start with an introductory offer: a one-time charge of $1.00 USD covering the first 7 days. This is a paid introductory period, not a free trial.

At the end of those 7 days the subscription converts automatically to the standard recurring price of $49 USD per month and continues to renew until you cancel. No further action is needed to be charged the full price, so cancel before the 7-day period ends if you do not want to continue. The exact conversion date is shown in your Stripe receipt and in your account billing controls.

Subscriptions renew automatically each period until canceled via the Stripe customer portal or account billing controls. You authorize recurring charges to your payment method.

Token and rate limits reset per billing cycle as configured. Unused tokens typically expire at cycle end and do not roll over. Hard caps may refuse further inference when quota is exhausted. Concurrent request limits may apply.

Cancel anytime before renewal to avoid the next charge, including during the 7-day introductory period. Access generally continues until the end of the paid period unless suspended for AUP/Terms violations.

• Fees are generally non-refundable once a billing period starts, including unused tokens.
• If required by mandatory consumer law (e.g. cooling-off where applicable and not waived by immediate digital performance), we will honor statutory rights.
• Duplicate charges or verified billing errors: contact support@vibrechat.com within 14 days with invoice IDs.
• Chargebacks initiated without contacting support may lead to account suspension pending resolution.

If we offer additional promotions or credits, the terms shown at checkout apply. Repeatedly creating accounts to reuse the introductory offer may result in termination.

Billing support: support@vibrechat.com. Payments are processed by Stripe; card data is handled under Stripe’s terms and privacy notice.