Privacy Policy

Controller: APP CONSULT DECK S.R.L., Bucharest, Romania, Reg. No. J40/19165/2022, CUI 46909255. Privacy contact: privacy@vibrechat.com. Data Protection contact: dpo@vibrechat.com.

• Account data: email, password hashes / auth identifiers, profile fields you provide.
• Billing data: processed by Stripe (we receive limited billing status, customer IDs, invoices — not full card numbers).
• Usage data: token usage, request metadata, model selection, timestamps, approximate IP, device/browser info, error logs.
• Content data: prompts, messages, and related chat/API payloads you submit, and generated outputs stored where the product persists them.
• Support communications: emails and tickets you send us.
• Cookies / local storage: see Cookie Policy (session, preferences, local chat history on device where applicable).

• Provide the Service and accounts — contract performance.
• Billing, quotas, fraud prevention — contract and legitimate interests.
• Security, abuse detection, debugging — legitimate interests.
• Legal compliance — legal obligation.
• Product analytics and improvement (aggregated/de-identified where feasible) — legitimate interests; consent where required.
• Marketing emails (if any) — consent or soft opt-in where allowed; unsubscribe anytime.

Inputs you send to chat/API are transmitted to our inference infrastructure (including third-party GPU hosts) to generate Outputs. Do not submit secrets, special-category data, or data you are not allowed to process unless you have a lawful basis and appropriate agreements. Operators with access to infrastructure may in rare cases see operational logs; we apply least-privilege controls.

We share personal data with:

• Infrastructure providers (e.g. Vercel hosting, Supabase auth/DB).
• Payment processor (Stripe).
• GPU / inference hosts under contract.
• Analytics provider (Google Analytics / Google LLC) when you consent to analytics cookies — used for aggregated traffic measurement.
• Professional advisers and authorities when legally required.

We do not sell personal data.

Data may be processed in the EU/EEA and other countries where our providers operate. Where GDPR applies, we use appropriate safeguards (e.g. SCCs) for restricted transfers.

Account data: while the account is active and for a reasonable period afterward for legal/accounting claims. Usage/billing records: as required by tax and commercial law. Chat content: per product configuration (client-side local history and/or server retention if enabled). Logs: typically short operational windows unless needed for security investigations.

We use industry-standard measures (encryption in transit, access controls, secret management). No method is 100% secure.

Where GDPR/UK GDPR or similar laws apply, you may request access, rectification, erasure, restriction, portability, and objection, and withdraw consent. Contact privacy@vibrechat.com. You may lodge a complaint with your local supervisory authority.

The Service is not directed to children under 18. We do not knowingly collect their data.

We may update this Policy by posting a new version with an updated date. Material changes may be notified by email or in-product notice.

privacy@vibrechat.com · APP CONSULT DECK S.R.L. · Bucharest, Romania